EMAIL ETIQUETTE

- Establish a courteous tone
- Decide who should receive an e-mail message
- Respond to e-mail messages
- Begin with salutation.
- Keep content brief.
- If you are referring to a web site, do provide a link.
 
- Don't use ALL CAPS: In the real world, all caps mean that you are stressing a point. However when online, all caps means that you are YELLING! Bold the word or put asterisks around it to stress the word.
 
- Don't get too informal: The tendency when it comes to e-mail is to write less formally, just remember, you are still writing a business letter only via e-mail.
 
- Don't use emoticons and acronyms: There are two reasons for this, first, while many net-savvy users are familiar with it, there are still a lot of people who don't understand what the symbols mean. Secondly, you are still writing a business letter, emoticons and acronyms are just too informal.

THE READY WRITERS CONSULT can help you develop a felicitous business and personal document that will enhance your (personal/corporate) brand and image in the eyes of your publics.

For more information, call any of our hotlines:

MTN: 08030538099/08037724431
AIRTEL: 08022137976
GLO: 08072067661
ETISALAT: 08183944607

WEBSITE: www.trwconsult.com

THE E-MAIL

E-mail is quickly becoming the most popular form of business communication, particularly for messages sent within a company. Aside from the convenience of writing e-mail messages, many people prefer e-mail over letters and memos because of its informality. A loose, friendly tone and approach is not only acceptable, but usually preferred in e-mail correspondence.

Keep in mind, though, that the informal nature of e-mail should not be an excuse for careless work. Particularly when sending a message to a superior within your company or to a new contact or client outside of it, you should choose your language precisely and structure your e-mail correspondence to give your message the greatest impact.

As with any correspondence, you should always proofread all e-mail messages for spelling, punctuation, and grammatical mistakes before sending them.

THE READY WRITERS CONSULT can help you develop a felicitous business and personal document that will enhance your (personal/corporate) brand and image in the eyes of your publics.

For more information, call any of our hotlines:

MTN: 08030538099
AIRTEL: 08022137976
GLO: 08072067661
ETISALAT: 08183944607