5 Ways To Make Your Business More Visible Online

 

1. Keep Your Website Fresh. Search Engine Optimization, or SEO, is no longer just about keywords. Search engines are looking more and more for websites that are continually updated with new information or pages. “Business Card” style websites no longer work, if your website is static you are going to start dropping in the search rankings!
2. Valuable Content Is King. You may have heard the expression “Content Is King” before, but many businesses have taken that to mean any content. That is definitely not the case! Content is like currency, you are paying your potential customers to learn more about you. If your currency has no value, you won’t get anything in return. Make sure everything you put out there is either helpful, emotional (cute, funny, sad, etc), or related to current events. And most importantly, it always has to be connected to your business’ message.
3. Get Rid of Superfluous Social. In a rush to be relevant did you create pages for your business on every social media platform? It’s alright, we all did it, but now it’s time to delete the pages that aren’t being used. Empty or outdated social pages look bad to both consumers and search engines. If you are a law firm you probably don’t need an Instagram page, just like a soaps store doesn’t need to be on Linkedin.
4. One Word: Mobile. Going back to your website, if it isn’t optimized for mobile devices then it should be! Not only has Google factored into their algorithm whether your website has a mobile version, more and more consumers are using their phones and tablets as their primary devices. If someone can’t read your website because the text is too small, they are going to move onto a competitor. Don’t let that happen to you.
5. Cohesive Branding. Branding isn’t just for the big boys anymore. If someone looked at your website, Facebook business page, business card, and storefront would they know they all belonged to the same business? If the answer is no, it’s time to make sure your online and in person branding all looks the same. You want someone to recognize your website after they’ve walked past your storefront, and vice-versa. The more times a consumer sees your brand, the quicker they are familiar and comfortable with becoming a customer of your business.

Culled from Burlingame

4 Ways to Differentiate Your Brand in a Congested Marketplace

 

The beauty of free enterprise, capitalism, or whatever you want to call the backbone of an economy is that anyone from anywhere can launch a business.

As a result of this freedom, the Marketplace is full of small businesses and locally-owned enterprises. This makes the marketplace congested.

This high competition makes it challenging for even the most successful brands to stand out. As a business owner, or marketer tasked with elevating the status of your brand, it’s imperative that you find a way to rise above the crowd and overcome the burgeoning list of industry competitors.

Here are four tips to get you started:

1. Pursue alternative pricing

The quickest way to get noticed is to offer alternative pricing that stands in stark contrast to the competition. There are three general ways of doing this.

Low pricing: The first option to consider is low pricing. If you’re able to sell a similar product or service at a lower price point than the competition, you’re going to garner attention. This is obviously much harder than it looks, though, or everyone would offer lower prices.

Premium pricing: The opposite strategy involves developing premium pricing. If your products are extremely high quality and your target market has the budget to pay a higher price, then you can benefit from differentiating your brand in this manner.

Unique structure: The third option is to offer a unique pricing structure. If everyone in your industry offers a 90-day retainer for services, consider offering a month-to-month payment structure. People like alternatives and a unique option can grab attention.

It’s a good idea to start with dollar signs, since most markets are based on how much products and services cost the consumer. However, it’s not the only way to stand out.

2. Devote your brand to customer service

Establishing a customer-centric culture is the second best way to stand out in a crowded industry. According to Andrew O'Connor, director of search at American Addiction Centers, customer centricity is important for three reasons:

• The balance of power has shifted to consumers, who can now amplify their pleasure or displeasure with businesses via social media.
• Automated business models have made personal customer service less frequent.
• Long-term loyalty of a customer base is the best way to guarantee profitability for years to come.

By building a customer-centric company, you can stand out against the collection of other organizations in your industry that turn a blind eye to customer issues.

3. Forge partnerships

At some point, you have to realize you can’t do everything on your own. Even the most powerful brands find it valuable to forge partnerships and relationships with other businesses. This doesn’t necessarily mean the competition, though. This isn’t about mergers or acquisitions. This is about cross-industry partnerships that help you offset deficiencies and leverage resources you don’t have.

The Coca-Cola Company and Ericsson recently did this to help rural communities that needed access to better resources. Are there any businesses in other industries that you could combine forces with to strengthen an aspect of your business or increase recognition?

4. Don’t be afraid to pivot

The term “pivot” often gets exaggerated in entrepreneurial circles. People assume it means you completely abandon your core business activity and spin off in other direction. It’s not always this dramatic, though. Sometimes a pivot is nothing more than a very subtle decision to specialize.

For example, let’s say you’re a full-service landscaping business that earns 75 percent of your revenue from mowing lawns. Instead of competing with the other lawn care companies in your area that offer the same services, why not dedicate all of your resources to offering cost-friendly mowing? It’s part pivot, part specialization.

The majority of businesses in crowded industries fail to stand out because they don’t do anything to differentiate their brands. They simply do what everyone else does, content with scraping by and ignoring the scary proposition of taking a risk.

While part of the problem is the sheer volume of competition in industries such as law, health and construction, the other half of the problem is that many business owners are afraid of standing out. They like the idea of differentiation, but when it comes down to taking action, they can’t seem to step out on a limb.

If you truly want to stand out in a competitive industry, you must take action. The tips mentioned in this article are a great place to start. As millions of new businesses launch in 2016, it’s important that you stop following the crowd and start forging your own path.

Culled from Entrepreneur

5 Reasons You Should Focus on a Speciality in Your Business

What’s your speciality? This is not a trick question—every business owner should be able to answer it in one concise sentence.

No matter how many products or services your business offers, your business has a core speciality (some call it a core competency) and you should know what it is.

Perhaps you are a professional organizer and your speciality is family moves. Or, you are a caterer, and weddings are your sweet spot. Or, you own a garage, and you are known for being the old cars “whisperer”.

As ambitious, energetic entrepreneurs, many of us think that we should please every customer who walks through the door, regardless of whether their needs match the core competency of our business. After all, it’s crazy to turn a willing, paying customer away. Right?

Wrong.

Choosing a speciality, and sticking to it, is a fundamental Marketing strategy that will not limit your business but will make it stronger.

Here are some of the reasons why you should focus on one area of expertise in your business:

1. It will be easier to promote your business.

When you’re focused on your speciality, you can share with people what you do in a faster, clearer and more memorable way. “I specialize in planning destination weddings” is a much more “sticky” message than “I am an event planner.” Describing your business on your website will also be a breeze—you will be able to communicate what you do in a clear and concise way which your website visitors will appreciate.

2. It will be easier to achieve expert status.

This one is pretty intuitive but let’s discuss it for a minute. The more focused you are on your speciality, the more specialized knowledge you’ll accumulate. If, for example, you are a mechanic and you choose to make fixing old cars your area of expertise, you’ll work on more old cars, you’ll talk to more owners of old cars, and you’ll read more about old cars than most mechanics. Soon you’ll be more experienced and more knowledgeable than most of your colleagues because you stayed focused. An expert status would be much harder to achieve if you chose to be a more “general” car specialist.

3. It will be easier for customers to choose you.

We all look to hire experts. Think about it: if you need a root canal, you go to a dentist who specializes in root canals. If you happen to have a small dog, you look for a vet who is known for specializing in small dogs. Choosing a speciality, and being good at it, will bring to you the exact customers you’re looking to serve. If, on the other hand, you maintain a “general” status, you’ll have a harder time convincing a customer to choose you over a specialist.

4. It will be easier to get to know your customers.

Imagine you own a bookstore. Now, imagine that the only type of books you sell in your store are mystery novels. Clearly, your customers will be mystery novel fans. You will meet and talk with more mystery novel lovers than most people have ever met in their lives. In the process of these interactions, you will get to know a lot about this group of people: you will learn why they like mystery novels, which of the books you sell they like and which ones they don’t like and why, and so on. Naturally, you’ll be able to serve their needs better than any other bookstore in town. This deep understanding of your customer would be difficult, even impossible, to achieve if your bookstore sold books of every possible genre. 

5. It will be easier to show personality in your business.

Because you know your customers very well, you’ll be able to talk directly to them in your advertising—whether it’s a website, a brochure, or whatever other medium you choose. Using language your customers respond to, jokes they find funny and offers they find relevant will keep you close to their hearts and will always make them choose you over the competition. General ads or promotions that some non-specialist may choose to run, meant to attract a general group of people, by promising general benefits would never evoke a similar emotional response.

Choosing a speciality and sticking to it is a powerful way to build your business. So, try to shake the habit of deviating from your chosen niche every time a customer asks you to do something “extra” for them.

All that said, I don’t mean that you should NEVER venture outside of your niche. If and when you’re ready to grow your business, offering additional products or services is a great way to do that. However, such an expansion should not be a casual action. It needs to be planned strategically and launched with diligence and intention, like a pro.

Culled from Built In Chi

Lady Gaga Taught Me These 4 Secrets To Building A Successful Brand

Lady Gaga is on fire … again. With her recent breakthrough performance in A Star Is Born, she is generating a lot of Oscar buzz. In the film, Gaga plays Ally alongside Bradley Cooper’s Jack — a couple whose personal relationship struggles as Ally’s professional life takes off. With many publications betting she will shine during award season, Gaga is hot.

But, this isn’t Gaga’s first rodeo. Having launched her singing career around 2007, she has been a chart-topping role model for thousands of fans, broken records, taken home countless awards and influenced the industry.

Yes, she is an international star. But, she is also an extremely savvy businesswoman — and I have learned everything from her when it comes to building my successful business, Archangel, which helps mission-driven entrepreneurs, and its annual conference, Archangel Summit.

It was around 2013 when I started following Gaga. I was watching the music industry – and it was in a decline. Yet, there were some artists who were killing it. Lady Gaga was one of them. While she had been around (and super successful for years), she was continuing to get stronger and stronger, despite the current landscape. At the time, I knew nothing about her, but I was intrigued by her success. What was so special about her? I began my quest to figure that out.

 

Secrets to Building a Successful Brand

 

Here is what I learned from Lady Gaga on what it takes to build a successful business – and what you can learn from her, too.

 

1. Get crystal clear on who you want to help.

It is so important to find the right customers for your company.

Like a lot of people, Lady Gaga is attracted to people who were like her. She has written countless times about being bullied in school and feeling like an outsider. It was these same people she went after when she decided to build her community (more on that in a bit).

For me, I needed my perfect avatar to target. I wanted to help entrepreneurs like me: those who are mission-driven and want to create an impact. To find these people, I met with anyone and everyone and started asking a million questions to get to the root issues and how I could be of help. I started to look for patterns to define my mission.

For you, focus on whom you want to help right off the bat. Take a stand. Look at your core values, what issues are important to you and your mission. This will help create cohesion and bonds among your core base. Look for those people who fit into that community. But also, just as importantly, do not try to please everyone. You can’t.

 

2. Build a tribe.

 

Next, you need to find these people — a lot of these people — and build your tribe.

When it came to building her community and ambassadors, Lady Gaga didn’t go for the traditional, top 40 pop audience. She went after the fringe — the people who were bullied, those who didn’t fit in, the outcasts — and made them her family. And then she branded her tribe — “Little Monsters” — which was so important.

Every year, for our Archangel Summit, we sell out, with more than 3,000 people attending. We are able to accomplish this by building our own tribe. When I launched the entire Archangel platform, I didn’t start off with a product, service, experience or event and try to sell people on that business model. Rather, I started off with a tribe and asked out how could I serve them.

By going down this path, it is much easier, in the end, for entrepreneurs to sell. After finding this passionate audience, you can figure out the most common challenges this tribe is facing and how you, as the founder, can be the most helpful.

 

3. Focus on being memorable.

 

Whatever you do, be remembered.

Usually, when artists perform, they do pretty much the same act in each city. It can be a bit, well, blah. But, Gaga customizes her shows to each specific audience — adding in personal touches to make each performance memorable. It is very micro level. So, people throw things on stage, and she interacts with them. I have seen her do it with a Canadian flag, which she danced with; a denim jacket she put over her dress; and a touching moment, when a concertgoer named Brittany tossed up a letter. Lady Gaga stopped the set, opened the letter, learned that the girl had just come out to her parents, who didn’t accept it, and asked Brittany on stage. She then sang directly to her. I am not rehashing this story for no reason; I am doing so because I remember every single moment of that concert.

In each instance, she made people feel special, like they belonged.

For us, I go crazy when it comes to the day of the Archangel Summit event. It isn’t just panels and keynotes, but also Cirque du Soleil-style performances. I do this to not only keep people energized, but because I haven’t seen it anywhere else.

Do the same for your own business. Do things that don’t scale — and they don’t have to be such a grand level as having trapeze artists swinging through your event. For instance, you can insert personalized videos into emails, thanking someone for her purchase. Or send a special thank-you card after your service. Whatever you choose, you just need to show people you care about them.

 

4. Keep the momentum.

 

There are only so many product launches you can have, events you can hold or online courses you can unveil. Between those big milestones, keep the community going.

Lady Gaga does it by creating a special, almost secretive culture. She and her Little Monsters greet each other with the “Monster Claw” sign and use words like “monster hugs” to show affection for each other. They have their own social media platform where they can interact all year round, and a strong Facebook page where Gaga often posts.

What I have done that can work for any founder is create a strong social media group. (Some people do this with Google, others with Facebook.) In it, we highlight stories of community members and the impact they’re creating, we co-create our events with the tribe (for instance, asking which speakers to have for future events) and we share strategies, to name a few ways we engage.

During the year, we also keep people engaged by continuing to educate them with webinars, email newsletters and smaller, more intimate events. These all help to continue to develop this community, so when our next major event occurs, it isn’t hard to sell out.

Culled from Entrepreneur